Table 1 List of chapters in MAP and corresponding learning goals [14]
Chapters | After training the participants are expected to: |
|---|---|
Chapter 1: Understanding Aggression | • Know different definitions, categories and forms of aggression • Know the prevalence of violence in different populations • Know different explanations |
Chapter 2: Violence risk and managing | • Know the concepts of violence, risk and risk assessment • Know forms of structured clinical assessment tools • Be able to participate in risk assessment |
Chapter 3: Violence prevention | • Know different factors for violence prevention in hospital, individual and statistical factors • Know the concepts of power and powerlessness • Know the concepts of vulnerability and factors for vulnerability • Know the concept of early recognition |
Chapter 4: Pre-emptive communication | • Know theories of communication • Know models of communication with patients • Know strategies for communication • Be able to use specific skills of non-verbal and verbal communication |
Chapter 5: De-escalation | • Know theories of verbal and non-verbal de-escalation • Be able to use specific verbal or non-verbal interventions in clinical practise |
Chapter 6: Self-regulation | • Know the body’s physiology and activation when handling stressful situations • Understand feelings and reactions’ impact to aggressive situations • Know what might escalate or de-escalate situations |
Chapter 7: Co-operation | • Know principles for managing situations • Be able to plan ahead of situations • Be able to use strategic placement to avoid damage or harm to staff |
Chapter 8: Managing strategies during critical situations | • Know different means of coercion • Know regulatory laws • Know indications for physical coercion • Be able to use physical restraints in practice • Be able to maintain the patient’s autonomy and integrity |
Chapter 9: Physical techniques | • Be able to use ethical principles while using physical restraints • Be able to use techniques to maintain the safety of patient and staff • Know the different dangers of using physical techniques |
Chapter 10: Debrief and afterwork | • Know normal or possible reactions to stressful events • Know how to use aggressive situations for learning and future prevention • Be able to use different measures in the afterwork of situations |