The association between clinicians’ legal literacy and the service quality of primary healthcare - evidence from the Greater Bay Area study, China

Xie, Fang; Liu, Ruqing; Sun, Peng; Zheng, Lingling; Wang, Kaixuan; Chen, Jianli; Hu, Ruwei

doi:10.1186/s12909-025-07243-2

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From: The association between clinicians’ legal literacy and the service quality of primary healthcare - evidence from the Greater Bay Area study, China

The legal literacy of CHSIs categorized by the level of NCQA-PCMH

Levels were determined by NCQA-PCMH, which indicates service quality of CHSIs. #ANOVA tests and LSD-t test for the differences of average CHSIs’ legal literacy among different NCQA-PCMH levels. The average legal literacy of CHSIs at level 3 exhibited a statistically significant difference compared to that of CHSIs at unrated level & level 1 (P = 0.024). P values are two-sided, with statistical significance set at P < 0.05

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Fig. 2

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